Senior Sales Operations Manager

About The Position

Silverfort is on a mission to bring identity security everywhere – to every human, machine, and AI agent, both on-prem and in the cloud.

Our unique technology secures identities & access at runtime, in ways that weren’t possible before. With the broadest identity security platform in the market, trusted by more than 1,000 customers including many Fortune 100 companies, Silverfort is uniquely positioned to lead the fast-growing identity security category.

Joining Silverfort means becoming part of a fast-moving team with a culture of innovation and collaboration, that goes above and beyond to help our customers and each other, on a journey to reshape the future of identity security.

We’re looking for an experienced and technically minded Senior Sales Operations Manager to join our Sales Operations organization. This person will play a key role in driving operational excellence, optimizing go-to-market efficiency, and partnering with teams across the funnel to help our Sales organization perform at its best.

This role will oversee critical Sales Ops functions - managing team members responsible for top-of-funnel operations, sales tools, and onboarding/offboarding processes, while ensuring smooth execution of all ongoing projects and priorities. This position is a senior member of the team, owning high-impact initiatives across the mid-funnel and cross-functional areas, working closely with stakeholders across Sales, CS, SE, Partners and Business Applications.

This is a hands-on, strategic role that blends strong project management, technical process expertise, and cross-functional collaboration.

Responsibilities

• Oversee Sales Operations projects and priorities, ensuring alignment with company goals and seamless execution.

• Lead and support Sales Ops team members, providing direction, structure, and accountability.

• Drive cross-functional and cross-funnel initiatives that leverage AI and innovation to enhance efficiency, visibility, collaboration, and scalable growth across operational and GTM teams.

• Partner closely with the Business Applications team to design, test, and implement new Salesforce processes and operational workflows.

• Act as the operational partner for the Customer Success, Partners and Sales Engineering teams, managing shared initiatives and ensuring process alignment.

• Own Salesforce governance, ensuring data integrity, scalability, and alignment with GTM processes.

• Identify, design, and implement new tools and workflows that improve efficiency and sales productivity.

• Oversee rollout, adoption, and change management for new sales technologies and process improvements.

Requirements

• 6+ years of experience in Sales Operations, Revenue Operations, or a related GTM operations role - ideally in a B2B environment.

• Exceptional project management skills - proven ability to structure, lead, and deliver multiple cross-functional projects simultaneously.

• Proven experience managing initiatives across Sales, CS, SE, and other GTM teams.

• Strong Salesforce expertise - including data management, process design, and reporting.

• Excellent organizational and prioritization abilities, comfortable operating in a fast-paced, dynamic environment.

• Strong communication and stakeholder management skills, with the ability to influence across levels.

• Strategic thinker with analytical rigor and problem-solving skills.

Candidates on the East Coast Preferred